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Days
Hours
Minutes
of Shopping Until Christmas



Customer Service
I am dedicated to providing high-quality service and customer satisfaction, I work hard to make sure my creations are well made and will stand up under normal wear and tear. Your 100% satisfaction is my priority. Please feel free to email me at leah@carlehscreations.com or call me at 850-556-0034 with any comments or concerns you may have. I really value your business and will respond to your message within 24 hours.

Shipping

All jewelry is shipped within 48 hours from purchase, same day if possible. Custom orders can take up to 2 weeks. I will give you an approximate ship time when the order is placed. I ship by Federal Express. US transit time is 3-5 business days for standard shipping. Express shipping is available. Contact me for rates. There is FREE shipping on orders over $50.00. If you are an international buyer, please contact me for shipping rates.


Local Pick Up

If you are in the Quincy/Tallahassee area I will deliver to you free. 

All items are sent in a drawstring organza bag. If you need a gift box just let me know in an email at the time of purchase.

Return Policy

I take much pride and care in every piece of jewelry I make. I do my very best to insure each piece will last for you to love and enjoy. If for any reason you are not happy with your purchase, please contact me and I will do everything I can to correct the problem or be glad to give you a full refund.

Repair

If you ever have any problem with your jewelry, please notify me and I will repair or replace the item depending on the issue. I use high quality beading wire and do my best to insure all jewelry is strong and will last, but I understand some gemstones are more fragile and things happen. So, if you have an item break or get damaged let me know and I will either fix it or we will work it out to create something new. I want your complete satisfaction with every purchase you make.